Privacy Policy

1. USER INFORMATION

Who is responsible for the processing of your personal data?

ALAN TURING SL is RESPONSIBLE for the processing of personal data of the USER and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).

What do we process your personal data for?

To maintain a business relationship with the user. The operations foreseen to carry out the treatment are: 

  • Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the RESPONSIBLE and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Conduct market research and statistical analysis.
  • Process orders, requests, respond to queries or any type of request made by the USER through any of the contact forms made available on the RESPONSIBLE’s website.
  • To send the online newsletter about news, offers and promotions in our activity.
Why may we process your personal data?

Because the processing is legitimized by Article 6 of the GDPR as follows:

  • With the consent of the USER: sending of commercial communications and newsletter.
  • For the legitimate interest of the RESPONSIBLE: to carry out market research, statistical analysis, etc. and to process orders, requests, etc. at the request of the USER.
How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction of the data.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen, except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processor contracts required by the privacy regulations in force.

What are your rights?

The rights of the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.
  • Derecho de acceso, rectificación, portabilidad y supresión de sus datos, así como la limitación u oposición a su tratamiento.

Contact information to exercise your rights:

Alan Turing S.L. – Calle Carlota O’neill, 25 – PISO 4 J, Madrid, 28027 , Madrid (ESPAÑA). Email: hola@gaiarooms.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal information provided to the
RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, and that they are processed in a lawful, fair and transparent manner in relation to the data subject.
limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated the appropriate information to them so that they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through Alan Turing S.L. – Calle Carlota O’neill, 25 – PISO 4 J, Madrid, 28027 , Madrid (ESPAÑA). Email: hola@gaiarooms.com

PRIVACY POLICY SOCIAL NETWORKS

1.USER INFORMATION

Who is responsible for the processing of your personal data?

Alan Turing S.L, hereinafter, RESPONSIBLE, informs the USER that it has proceeded to create a profile on the Social Networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, which is responsible for the processing of personal data of the user that is carried out in these social networks and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR), and Law
Organic Law 3/2018, of December 5 (LOPDGDD), for which you are provided with the following processing information:

What do we process your personal data for?

Purpose of processing: to maintain a relationship between the USER and the RESPONSIBLE which may include the following operations:

  • Handling requests and queries to the person in charge
  • Report on activities and events organized by the person in charge
  • To inform about products or services offered by the responsible party.
  • Interact through official profiles.
Why may we process your personal data?

Legal basis for the processing: Article 6.1.a GDPR, the data subject has consented to the processing of his/her personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the social network of the RESPONSIBLE thus showing interest in the information published therein, therefore, at the time of requesting to follow our official profiles, he/she provides us with his/her consent to the
processing of those personal data published in your profile.

The USER can access at any time to the privacy policies of the social network itself, as well as configure their profile to ensure their privacy.

The RESPONSIBLE has access and treats that public information of the USER, in particular, your contact name.

These data are only used within the social network itself and will only be incorporated into a file of the RESPONSIBLE when necessary to process the USER’s request.

How long will we keep your personal data?

Data retention criteria: data will be retained as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Communication of data: the information provided by the USER through the RESPONSIBLE’s social networks, including their personal data, may be published, always depending on the services that the USER uses, so it may be publicly available to other third party users of social networks. From the profile of each social network, the USER can configure what information he/she wants to make public in each case, view the permissions that have been granted, delete them or disable them, such as any third party application that is no longer desired to be used.

No communication of personal data to third parties outside the social network is foreseen except, if essential for the development and execution of the purposes of the processing, to our service providers related to communications, with which the RESPONSIBLE has signed confidentiality and processing manager contracts required by current privacy regulations.

What are your rights?
  • Rights of the USER: may only be exercised in relation to information that is under the control of the RESPONSIBLE.
  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.
  • The right to file a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with the regulations in force.

Contact information to exercise your rights:

Alan Turing S.L. – Calle Carlota O’neill, 25 – PISO 4 J, Madrid, 28027 , Madrid (ESPAÑA). Email: hola@gaiarooms.com

2. USE OF THE PROFILE

The RESPONSIBLE will perform the following actions:

  • Access to public profile information.
  • Publication on the USER’s profile of all information already published on the RESPONSIBLE party’s social network.
  • Send personal and individual messages through the social network channels.
  • Updates of the status of the page that will be published in the USER’s profile.

The USER can always control their connections, delete content that is no longer of interest to them and restrict who they share their connections with by accessing their privacy settings.

3. PUBLICATIONS

The USER, once he/she is a follower or has joined the RESPONSIBLE’s social network, may publish comments, links, images, photographs or any other type of multimedia content supported by the same. The USER, in all cases, must be the owner of the content published, enjoy the copyright and intellectual property rights or have the consent of the third parties concerned.

Any publication on the social network, whether text, graphics, photographs, videos, etc. that violate or are likely to violate morals, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law, is expressly prohibited.

In these cases, the RESPONSIBLE reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.

The RESPONSIBLE will not be responsible for the content that a USER has freely published.

The USER must keep in mind that his publications will be known by other users, so he himself is primarily responsible for his privacy.

The images that may be published in the social network will not be stored in any file by the RESPONSIBLE, but they will remain in the social network.

4. DATA OF MINORS OR PERSONS WITH SPECIAL ABILITIES

Access and registration through the RESPONSIBLE’s social networks is prohibited to minors under 18 years of age. On the other hand, if the USER has special abilities, it will be necessary the intervention of the holder of their parental authority or guardianship, or their legal representative by means of a valid document proving the representation.

The RESPONSIBLE shall be expressly exonerated from any liability that may arise from the use of social networks by minors or persons with special abilities. The RESPONSIBLE’s social networks do not consciously collect any personal information from minors, therefore, if the USER is a minor, he/she should not register, use the RESPONSIBLE’s social networks or provide any personal information.

Accesibility

if you need more info, contact us
we want to be as inclusive as possible by helping guests during their stay at Monopoly Apartments.
Portal with step
entrance with step
No Elevator
Building without elevator, only accessible by stairs
Non-accessible rooms
we do not have accessible rooms.

Accesibility

if you need more info, contact us
we want to be as inclusive as possible helping guests during their stay at our Apartamentos Candelario
Step entrance
stepped entrance
Without elevator
the apartments do not have an elevator
Rooms not accessible
we do not have accessible rooms. In our chain we do have other adapted properties such as:

Accesibilidad

si necesitas mas info, contactános
queremos ser lo más inclusives posibles ayudando a los huéspedes en su estancia en el Hostal Mirat
Entrada con peldaños
difícil entrada
Ascensor
necesitarás subir varios peldaños hasta el ascensor
Habitaciones no accesibles
no tenemos habitaciones accesibles. En nuestra cadena si disponemos de otras propiedades adaptadas como:

Accesibility

if you need more info, contact us
We want to be as inclusive as possible helping guests during their stay at the Erasmus Hostel
Entrance without step
easy entry and interior ramp
Elevator
does not lead to all plants
Rooms NOT accessible
we do not have accessible rooms. In our chain if we have other adapted properties such as:

Accesibility

if you need more info, contact us
we want to be as inclusive as possible helping guests during their stay at Hostal Pollo Martín
Step entrance
stepped entrance
Elevator
2 stairs before reaching the elevator
Rooms not accessible
we do not have accessible rooms. In our chain if we have other adapted properties such as:

Accesibility

if you need more info, contact us
we want to be as inclusive as possible helping guests during their stay in Salamanca in Hostal Alevia
Entrance with a small step
stepped entrance
Elevator
2 stairs before reaching the elevator
Rooms not accessible
we do not have accessible rooms. In our chain if we have other adapted properties such as:

Accesibility

if you need more info, contact us
we want to be as inclusive as possible helping guests during their stay at Hostal Albero
Entrance without step
easy entry and interior ramp
Elevator
will take you to the floor of the hostel
Rooms not accessible
we do not have accessible rooms. In our chain if we have other adapted properties such as:

Accesibility

if you need more info, contact us
we want to be as inclusive as possible helping guests during their stay at Hotel Melibea
Hassle-free entry
automatic opening and wide door
Elevator
great breadth and reaches all rooms
Accessible bathroom
bathroom for people with disabilities

contact with gaiarooms

We are at your service for whatever you need

General

Room

Bathroom

Desinfected room daily

Entrance and common areas are cleaned every day

Sanitary prepared equipment

Elevator and its buttons cleaned and disinfected daily

The cleaning team will always wear a mask and gloves.

Keys are always delivered disinfected

Service available every day until 2:00 p.m.

Room’s telephone and tables

TV and air remote controls

Sockets and switches are cleaned and disinfected

Disinfection of curtain knobs and pulls

The tablet to perform the check-in is disinfected several times a day

All surfaces are thoroughly cleaned and disinfected

Gel and shampoo dispensers are cleaned and sanitized every day

Faucets and shower trays

The toilets and flush chain are cleaned and disinfected

Hair dryer

Screens and mirrors

common areas, room and bathroom
all precaution is little
Disinfected door
Entrance, common areas and elevator
Team ready
TV and air remote controls
Curtain knobs and pulls
Faucets and shower trays
Toilet and flush chain

Accesibility

if you need more info, contact us
we want to be as inclusive as possible helping guests during their stay in Salamanca
Entrance with a small step
wide door, 2m wide
Elevator
large size, 4 square meters
Accessible bathroom
bathroom for people with disabilities